PRODUCT NAME: KOLUSE Pet Insecticide Spray
CAPACITY:50ML/1.69FL.OZ
INGREDIENTS: WATER、CINNAMON OIL、TEA TREE OIL、GRAPE EXTRACT、APPLE EXTRACT
DIRECTIONS OF SAFE USE:Shake evenly before use and spray an appropriate amount of this product evenly all over the pet's body.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
Do you ship internationally?
Yes -- customers can place orders on Koluse.com, which currently ships to the contiguous US
And the EU region: Argentina\Ireland\Austria\Australia\Brazil\Billy\Poland\Germany\France\Finland\Netherlands\Canada\CzechRepublic\Croatia\Lithuania\Luxembourg\Mexico\Norway\Portugal\Sweden\Switzerland\Spain\ New Zealand\Italy\UK\Please make sure you are in the above areas before placing an order, thank you!
How much is shipping?
what happens if my package gets lost?
All items purchased from Koluse.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.
How do you ship fresh, refrigerated or frozen items?
We ship fresh, refrigerated and frozen items separately from other items in your order for the fastest delivery. We use insulated packaging and dry ice to keep items cold or frozen during shipping. The dry ice may be gone when your package arrives, but your items should still feel cold or frozen to the touch.
Do you ship to P.O. boxes or APO/FPO addresses?
No – we are unable to ship to P.O boxes or APO/FPO addresses.
Do l need to be there to sign for it?
Nope! If you're not home, the driver will leave your package at the door, inside your mailbox, or with your doorman.
what is the status of my order?
To check the status of your order, go to Orders. Here’s what you will see:
Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.
Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package.
Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.
How do l cancel or change my order?
A message about current events: Our teams are focused on serving as many pet parents as possible, and due to high demand for essentials, including medication, we’re temporarily not able to change existing orders.
If your order hasn't shipped yet, you can cancel it from your account. Go to Orders, click on the order you want to cancel, and click the "Cancel This Order" link.
If you need help canceling your order, please Contact our website customer service port your order number. We will resolve it as quickly as possible so that your experience is simple and worry-free. If we have already processed your order, we may not be able to cancel it. In that case, we will issue you a refund. We also accept returns within 30 days of purchase.
How long does it take to get my order?
Most customers can expect to receive their food and supplies within 3 to 5 days.
Friendly reminder: During promotional periods, due to high order volumes, shipping times may be extended.
With inclement weather conditions throughout the country, delivery times may run longer than usual in some regions. We are committed to delivering your orders as quickly as possible. Contact us any time. We are here for you.Who will be delivering my order?
We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available.
Can I sign up to your newsletter?
Yes! Just find "JOIN OUR MAILING LIST" at the bottom of page, and fill your email address in, and you'll be added to our subscription list. You'll be sent updates, exclusive offers, and much more.